Returns & Exchanges
At ImmuBiome, we stand behind our products and want you to be completely satisfied with your purchase. If you are not happy with your order, you may return it within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Return
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the items in their original packaging, ensuring all safety seals are intact and the RMA number is clearly marked on the outside.
- 3.Ship the Items
Send your package to our returns processing center using a trackable shipping method to ensure your return is received safely.
- 4.Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.